Bethard Casino Privacy Policy

This Privacy Policy explains how Bethard Casino collects, uses, stores and protects personal information when you visit our website, create an account, use our services or contact our support team. It is intended for players in Canada and applies to information handled through Bethard Casino digital channels.

We aim to process personal information fairly, transparently and only for legitimate business, security and service purposes. By using Bethard Casino, you acknowledge that your information may be handled as described below. This policy should be read together with our Terms and Conditions and any other notices presented during registration or account use.

Information We Collect

The information we collect depends on how you interact with Bethard Casino. Some information is provided directly by you, while other information is generated automatically when you use our website or services.

• Account information, including your name, date of birth, residential address, telephone number, username and login details.
• Identity and age verification information, such as copies or details from identification documents and information needed to confirm that you meet the minimum age requirement of 18+.
• Financial information, including transaction details, payment method information and records of deposits, withdrawals, refunds or other account activity. Payment data may be processed by specialist payment providers.
• Gaming and account activity, including bets, game preferences, balances, session records, promotional interactions and responsible gambling communications.
• Technical information, such as your IP address, device type, operating system, browser, language settings, access times and general location information derived from technical data.
• Communications, including messages sent to customer support, feedback, complaints, survey responses and records of correspondence.

You should provide information that is accurate and current. If you submit information about another person, you should have a lawful basis or permission to do so and should ensure that the person understands how their information may be used.

How We Use Information

Bethard Casino uses personal information to provide, administer and improve our services. The purposes may include:

• Creating and managing your player account.
• Processing deposits, withdrawals and other payment-related requests.
• Verifying your identity, age and account details.
• Detecting and preventing fraud, money laundering, account misuse, collusion and other prohibited activity.
• Operating games, recording transactions and maintaining accurate account balances.
• Providing customer support and responding to questions, disputes or service requests.
• Sending service messages, security alerts, account notices and information about changes to our services.
• Personalising website content, measuring performance and improving functionality.
• Managing promotions where you have chosen to participate and where communications are permitted.
• Protecting the rights, property and security of Bethard Casino, our players and our business partners.
• Meeting applicable contractual, operational and legal obligations without making assumptions about requirements that may differ by location.

Where marketing preferences are available, you can manage whether you receive promotional communications. Operational messages relating to your account, security or transactions may still be sent when necessary.

Cookies and Similar Technologies

Bethard Casino uses cookies, pixels, local storage and similar technologies to operate the website and understand how it is used. These technologies may remember your preferences, keep you signed in during a session, support security controls and help us identify technical problems.

Some cookies are essential for core functions and may be placed whenever you use relevant parts of the website. Other technologies may help us analyse traffic, measure campaigns or provide a more convenient experience. Depending on your browser and device, you may be able to delete or block cookies. Disabling certain cookies may affect account access, game functionality or other website features.

Data Sharing

We may share personal information when necessary to provide our services, protect users or manage our business. Information may be shared with carefully selected categories of recipients, including:

• Payment processors, financial institutions and fraud prevention providers.
• Identity verification, age verification and risk assessment providers.
• Technology, hosting, cybersecurity, analytics and customer support suppliers.
• Professional advisers, auditors and service providers that assist with business operations.
• Corporate group companies or successors involved in a business transfer, restructuring or similar transaction.
• Public authorities, courts or other parties where disclosure is required or reasonably necessary to address a lawful request, security issue or suspected unlawful conduct.

We do not share personal information with third parties for their independent promotional purposes unless this is clearly explained and permitted. Service providers may only use information for authorised purposes and are expected to apply appropriate confidentiality and security measures.

Data Security

Bethard Casino applies administrative, technical and organisational safeguards designed to reduce the risk of unauthorised access, alteration, loss, disclosure or misuse. Measures may include access controls, secure transmission methods, monitoring, authentication procedures, staff confidentiality requirements and restricted access to sensitive information.

No online service can guarantee absolute security. You are responsible for keeping your password and other login credentials confidential, using a secure device and notifying us promptly if you believe that your account has been accessed improperly. We may suspend or restrict access where we identify a security concern.

Data Retention

We retain personal information only for as long as it is reasonably necessary for the purposes described in this policy. The retention period depends on the type of information, the nature of our relationship with you, account activity, security considerations, dispute requirements and any applicable obligations.

When information is no longer needed, we may delete it, anonymise it or securely isolate it. Some information may remain in backups or records for a limited period while normal deletion processes are completed. Closing an account does not necessarily result in immediate deletion of every record associated with it.

Your Rights

Depending on your circumstances and the laws that apply to you, you may have rights concerning your personal information. These may include the ability to:

• Ask for information about how your personal data is used.
• Request access to personal information held about you.
• Ask that inaccurate or incomplete information be corrected.
• Request deletion or restriction of information where appropriate.
• Object to certain processing activities or withdraw a consent that was previously provided.
• Manage marketing preferences and unsubscribe from promotional messages.
• Raise a question or complaint about our handling of personal information.

These rights are not always absolute and may be subject to verification, security needs, account obligations or other lawful limitations. To protect your account, we may ask for information confirming your identity before completing a request. We aim to respond within a reasonable period and may explain if additional time or information is needed.

Third-Party Services

The Bethard Casino website may contain links, integrations or features operated by third parties. Examples may include payment pages, verification tools, analytics services, social features or external content. When you use a third-party service, that provider may collect and process information under its own privacy notice.

We are not responsible for the privacy practices, security controls or content of external services that we do not operate. We encourage you to review the relevant third-party terms before submitting personal information. A third-party link does not necessarily mean that Bethard Casino endorses the provider or its practices.

International Transfers

Some of our service providers, technical systems or business partners may process personal information in a country other than Canada. As a result, information may be transferred to locations with privacy rules that differ from those in your place of residence.

Where information is transferred internationally, Bethard Casino takes reasonable steps to ensure that the transfer is managed securely and that appropriate contractual, technical or organisational safeguards are considered. Access may also be limited to the information required for the provider to perform its authorised function.

Policy Updates

We may update this Privacy Policy when our services, technology, business arrangements or privacy practices change. The revised version will be posted on the Bethard Casino website with an updated effective date where appropriate.

We recommend reviewing this page periodically. If a change materially affects how we use personal information, we may provide additional notice through the website, by email or through another suitable account communication channel. Continued use of the services after an update may be treated as acknowledgement of the revised policy where permitted.

Contact Information

If you have a privacy question, want to exercise a privacy right or need clarification about information connected with your Bethard Casino account, please contact our support team at [email protected]. Include enough detail for us to understand your request, but do not send unnecessary payment credentials, passwords or other sensitive information.

We may need to verify your identity before discussing account information or processing a request. If your concern is not resolved through our support process, you may consider contacting the relevant privacy authority or another appropriate channel available in your jurisdiction.

Last updated: 8 September 2026